Terms of Service

1. Eligibility

You must be at least 13 years old (or the minimum age required in your jurisdiction) to use Introlo. If you are between 13 and the age of majority in your jurisdiction, you may only use the Service with the consent of a parent or legal guardian who agrees to be bound by these Terms.

By using the Service, you represent and warrant that you meet these eligibility requirements.

2. Your account

You may create an account to access certain features. When you do, you agree to provide accurate, current, and complete information and to keep it updated.

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account, whether or not authorized by you
• Notifying us promptly if you suspect unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms, pose a security risk, or remain inactive for an extended period, at our sole discretion.

By creating an account, you consent to receive product updates and occasional marketing emails from Introlo. You can unsubscribe at any time. Our collection and use of your information is described in our Privacy Policy.

3. Your content

Introlo lets you create and publish profiles, text, images, links, code snippets, and other materials (collectively, “User Content”). Your content belongs to you — Introlo does not claim ownership of anything you create.

However, to operate and improve the Service, you grant Introlo a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, display, distribute, reproduce, modify (for formatting or technical purposes), cache, and create derivative works of your User Content, solely in connection with providing and promoting the Service. This license ends when you delete your content or close your account, except where your content has been shared with others and they have not deleted it, or where retention is required by law.

You represent and warrant that:

• You own or have all necessary rights and permissions to your User Content
• Your User Content does not violate any applicable law or regulation
• Your User Content does not infringe the intellectual property or privacy rights of any third party
• You have obtained any required consents from individuals featured in your content

Introlo does not pre-screen User Content and is not responsible for content posted by users. We may, but are not obligated to, review, modify, or remove User Content at any time for any reason.

4. Public profiles & visibility

Introlo profiles are designed to be publicly accessible. By publishing a profile, you understand and agree that:

• Your profile may be indexed by search engines and appear in search results
• Your profile may be accessed via direct links, QR codes, or embedded references
• Others may share, screenshot, or link to your public profile
• Cached or archived versions of your profile may persist on third-party services even after you update or delete it

You are solely responsible for the information you choose to make public. Exercise care when sharing personal details such as contact information, location, or other sensitive data.

5. Acceptable use

We want Introlo to be a safe and trustworthy platform for everyone. You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party right
• Impersonate any person or entity, or misrepresent your affiliation
• Upload or transmit harmful, abusive, defamatory, obscene, or unlawful content
• Engage in phishing, fraud, or any deceptive practice
• Attempt to gain unauthorized access to the Service, other accounts, or connected systems
• Interfere with or disrupt the Service, its servers, or networks
• Use automated means (bots, scrapers, crawlers) to access or collect data without our prior written consent
• Use the Service to send spam, unsolicited messages, or bulk communications
• Circumvent, disable, or interfere with security features of the Service

We reserve the right to investigate potential violations and to remove content or suspend accounts at any time, with or without notice, if we reasonably believe a violation has occurred.

6. Third-party services & integrations

The Service may include links to, integrations with, or embeds from third-party services (including social media platforms, payment processors, analytics tools, and content providers). These third-party services are not operated by Introlo, and your use of them is subject to their own terms and privacy policies.

Introlo is not responsible for the availability, accuracy, content, or practices of any third-party service, and does not endorse or assume liability for any third-party products, services, or content. Any transactions or interactions between you and a third party are solely between you and that third party.

7. Billing & paid plans

Introlo offers both free and paid plans. Paid features may include recurring subscriptions and one-time purchases.

Payment processing

All payments are processed by Stripe, a PCI DSS Level 1 certified payment processor. Introlo does not store your credit card details. By starting a paid plan, you authorize Introlo and Stripe to charge your selected payment method for applicable fees, taxes, and renewals.

Subscriptions & cancellation

Recurring subscriptions renew automatically at the end of each billing cycle. You may cancel at any time, and cancellation takes effect at the end of the current billing period. You will retain access to paid features until your current period ends.

Lifetime access

One-time “lifetime” purchases provide access for as long as your account remains active and in good standing and the applicable paid features continue to be offered by Introlo. “Lifetime” refers to the lifetime of the product, not any individual's lifetime. Lifetime access is non-transferable and is limited to a single account.

Lifetime access does not prevent Introlo from introducing new products, feature tiers, or add-ons that may require separate payment, including advanced or resource-intensive capabilities (for example, AI-powered features or premium integrations).

Refunds & changes

Except where required by applicable law, all fees are non-refundable. We may change pricing, packaging, or plan availability at any time, but price changes will not apply to your current billing period.

Suspension of paid access

We may suspend, limit, or terminate paid access where permitted by law in cases including fraud, abuse, chargebacks, payment disputes, violations of these Terms, or misuse of the Service. We may also modify, replace, or discontinue specific features over time. If a material paid feature is permanently retired, we will use commercially reasonable efforts to provide advance notice and, where feasible, offer a reasonable substitute or credit at our discretion. However, we do not guarantee perpetual availability of any specific feature set.

8. Intellectual property

The Introlo name, logo, designs, software, documentation, and all other platform elements (excluding User Content) are the exclusive property of Introlo or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, lease, reverse engineer, decompile, or create derivative works of any part of the Service without prior written permission from Introlo.

We respect the intellectual property rights of others. If you believe that content on the Service infringes your copyright, please contact us at legal@introlo.com with a detailed description of the alleged infringement.

9. Service availability

We work hard to keep Introlo reliable and available, but the Service is provided on an “as is” and “as available” basis. We do not guarantee:

• Uninterrupted, continuous, or error-free operation
• That the Service will be free from viruses, security vulnerabilities, or harmful components
• That the Service will meet your specific requirements or expectations
• The accuracy, completeness, or timeliness of any content or features

We may modify, update, suspend, or discontinue any part of the Service at any time, with or without notice, for maintenance, improvements, legal compliance, or any other reason. We will use reasonable efforts to provide advance notice for significant changes that affect paid features.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including but not limited to violation of these Terms, suspected fraud, or extended inactivity.

You may delete your account at any time through your account settings. Upon termination or deletion:

• Your right to use the Service ends immediately
• We will delete your account data in accordance with our Privacy Policy
• Any outstanding fees remain payable
• Sections of these Terms that by their nature should survive (including liability limitations, indemnification, and governing law) will continue to apply

11. Disclaimer of warranties

To the fullest extent permitted by applicable law, the Service is provided without warranties of any kind, whether express, implied, statutory, or otherwise. We expressly disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing, usage, or trade practice.

No advice or information, whether oral or written, obtained from Introlo or through the Service, creates any warranty not expressly stated in these Terms.

12. Limitation of liability

To the maximum extent permitted by applicable law, Introlo, its officers, directors, employees, agents, affiliates, successors, assigns, and service providers (collectively, the “Introlo Parties”) will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to the Service, regardless of whether such damages were foreseeable and whether or not any Introlo Party was advised of the possibility of such damages.

This includes, without limitation, damages for:

• Loss of profits, revenue, business opportunities, goodwill, use, or data
• Business interruption, downtime, delays, outages, or security incidents
• Corruption, loss, or unauthorized disclosure of data, including backup and restoration costs
• User Content, user conduct, or unauthorized access to your account or transmissions
• Any third-party services, links, integrations, or payment processors accessed through the Service
• Any reliance on information or content obtained through the Service
• Personal injury or property damage related to your use of the Service

To the maximum extent permitted by applicable law, the total aggregate liability of the Introlo Parties for all claims arising out of or relating to the Service or these Terms will not exceed the greater of:

• One hundred U.S. dollars ($100 USD); or
• The total amount you actually paid to Introlo in the twelve (12) months immediately preceding the event giving rise to the claim

These limitations apply regardless of the legal theory (whether in contract, tort, negligence, strict liability, warranty, or otherwise), even if any limited remedy fails of its essential purpose, and survive termination of these Terms.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the liability of the Introlo Parties will be limited to the fullest extent permitted by applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless the Introlo Parties from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your access to or use of the Service
• Your User Content, including any claim that your content infringes or violates the rights of a third party
• Your violation of these Terms or any applicable law
• Your interaction with any other user or third party through the Service
• Any misrepresentation made by you

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

14. Dispute resolution & governing law

These Terms and any disputes arising out of or relating to the Service are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

You agree that any legal action or proceeding relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in the State of Florida, and you consent to the personal jurisdiction and venue of such courts.

To the fullest extent permitted by applicable law, you agree to resolve any disputes with Introlo on an individual basis and waive any right to participate in a class action, collective action, or representative proceeding.

15. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Effective Date” at the top of this page and may notify you by email or through the Service.

Your continued use of the Service after any changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using the Service and delete your account.

16. General provisions

• Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Introlo regarding the Service.
• Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
• No waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
• Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
• Force majeure. Introlo will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to natural disasters, acts of government, internet disruptions, or third-party service outages.